Shipping Policy
Shipping Policy
At Realm by Vaishali, we prioritize ensuring a seamless shopping experience for our valued customers. Here's a breakdown of our shipping policies:
Quality Assurance: Prior to shipment, all products undergo rigorous quality checks to ensure they meet our standards. In the unlikely event that you receive a damaged product, please contact us within 48 hours of delivery to initiate the return process. Please note that the acceptance of returns is subject to our discretion.
Domestic Shipping: Domestic shipping is free PAN India. Delivery times typically range from 5-10 working days for ready-to-wear items and a minimum of 4 to 8 weeks for customized pieces. However, delivery durations may vary depending on your geographical location within India.
International Shipping: For our international customers, shipping charges apply. Once your order is dispatched, expect an estimated delivery time of around 15 working days, depending on your specific location.
Duties and Taxes: Please be aware that international shipments may incur additional duty charges upon arrival in your country. Prompt settlement of any applicable duty charges is necessary to ensure timely delivery. It's important to note that Realm by Vaishali holds no responsibility for non-delivery due to unsettled duty or tax charges, and refunds cannot be provided in such cases.
Tracking and Confirmation: We utilize reputable courier services for all deliveries. Upon shipment, you will receive a shipping confirmation email containing a tracking number and link to track your order.
We greatly appreciate your cooperation in adhering to these shipping guidelines. Should you have any further inquiries or require assistance, please don't hesitate to contact our customer support at orders@realmbyvaishali.com.
Thank you for choosing Realm by Vaishali. We eagerly anticipate providing you with outstanding products and service.